Terms of Service

Acceptance of terms

Your use of this website confirms that you have reviewed and agreed to these terms, along with any other policies clearly posted on the site. We may revise these terms from time to time, and any updated version will be posted on this page. If you keep using the site after a revision is posted, that continued use will be treated as acceptance of the new version.

Description of services

This website shares information about our psychotherapy services, therapist team, virtual care model, consultation options, and booking pathways. It is intended to help visitors learn about services available through Hispanic Canadian Psychotherapy Center (HCPC) for children, teens, adults, couples, and seniors across Ontario, including bilingual support in English and Spanish.

Privacy policy

Your use of this website is also governed by our Privacy Policy, which outlines how information connected to your use of the site may be handled.

Use of the website

You may access, read, and print website materials for your own personal, non-commercial use. Unless the law says otherwise or we have given express written permission, you may not reproduce, alter, republish, distribute, sell, or otherwise use site content beyond that limited purpose.

We may limit, suspend, or end access to the website if we believe it is being used in a way that breaks these terms or creates risk for the site, the practice, or other users.

Trademarks and copyright

The name Hispanic Canadian Psychotherapy Center (HCPC), along with our branding, logos, page layouts, text, images, graphics, and other website materials, is protected by intellectual property law. Nothing on this website should be understood as giving you permission to use our trade names, trademarks, or other protected material without prior written consent.

Communications and feedback

If you reach out to us or send comments through email, booking platforms, or any other website-related channel, you remain responsible for what you choose to share. You agree not to send content that is unlawful, abusive, infringing, or otherwise inappropriate.

We may use general website feedback to improve the site and user experience. Any personal information you provide, however, remains subject to our privacy practices and, where relevant, the privacy practices of any third-party services you choose to use.

Third-party links and services

The site may contain links to external websites or tools, such as Jane App for scheduling and social media platforms for communication and updates. Those resources are provided for convenience. We do not control their content, operations, or terms, and a link should not be taken as a guarantee or endorsement of the third party.

Acceptable use and restrictions

• Use this website only in ways that are lawful and consistent with applicable regulations.
• Do not copy, republish, adapt, distribute, sell, or commercially reuse site materials unless we have given written permission.
• Do not interfere with the website’s security, performance, availability, or normal operation.
• Do not use the website or its communication channels to post or send content that is unlawful, abusive, defamatory, discriminatory, or harmful.

No emergency or crisis services

This website is not monitored as an emergency channel and should not be relied on for urgent support. It does not provide crisis intervention, emergency psychiatric care, or immediate medical advice. If you or another person is at immediate risk or in crisis, contact 911 or the appropriate local emergency or crisis service immediately.

Disclaimers

This website is offered on an "as is" and "as available" basis. Although we try to keep information current and the site functioning properly, we cannot promise uninterrupted access, complete accuracy at all times, freedom from errors, or absolute protection from harmful technical issues.

Content on the site is meant for general informational purposes only. It is not a replacement for individualized psychotherapy, medical care, legal advice, or any other professional assessment tailored to your specific situation.

Limitation of liability

To the maximum extent allowed by law, Hispanic Canadian Psychotherapy Center (HCPC) is not responsible for losses or damages arising out of your use of this website, your inability to use it, or your use of external third-party services linked from it, including indirect, incidental, consequential, special, or punitive damages.

Governing law

These terms are interpreted under the laws of Ontario and the applicable laws of Canada. Any dispute connected to these terms or to your use of the website will be handled in accordance with those laws and through the appropriate courts or other legally available dispute resolution processes, unless another process must be used under applicable law.

Contact us

If you have any questions about these terms or about the website itself, you can reach us by email at fabiola@hcp-center.com or by phone at (647) 502-9926.